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Have you tried the SolidWorks Knowledge Base (SWKB)?

Why not use the same resource that resellers all over the world access to answer your questions! The SWKB is available 24×7 and provides answers to commonly asked questions about SolidWorks. Try it below:

IMPORTANT: SolidWorks Customer Login required for access to the SolidWorks Knowledge Base. If you do not have your SolidWorks customer login details or you do not have a SolidWorks customer account, please contact the Intercad Technical Support team at AUSTRALIA: support@intercad.com.au NEW ZEALAND: support@intercad.co.nz or download the Guide to Creating a SOLIDWORKS Customer Account